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Free Online Shipping 

Shipping is FREE on all orders over $99 within CANADA prior to taxes (Excludes air stages and other remote Northern areas)

We ship all orders via Canada Post (expedited ground service)

Orders will be shipped out approximately 1-3 business Days after they are received. Once shipped, you will receive a tracking number and estimated date of delivery via email.

We will gladly ship orders to the U.S.A. (Postal charges will be applied to USA orders) We do not ship outside Canada and the USA.

Additional shipping charges may be applied to bulkier and heavier items such as winter boots and safety footwear.

Shipping charges are NON-REFUNDABLE. Customers will be advised via email of any additional charges before their order/credit card is processed

We Accept VISA, MASTERCARD and DISCOVER as forms of Payment for online orders. (Credit cards must be Canadian and/or US cards - Debit cards are not accepted)

Flat Rate Canadian Shipping (for orders UNDER $99)

Province Shipping (CAD)**
Alberta 15.00
British Columbia 16.50
Manitoba 14.00
New Brunswick 17.00
Newfoundland and Labrador 17.00
Nova Scotia 19.50
Northwest Territories   35.00
* Nunavut 35.00
 Ontario 15.00 
 Prince Edward Island 17.50 
Quebec  16.50 
Saskatchewan  15.00 
* Yukon  25.00 

*Northwest Territories & the Yukon have a $20.00(CAD) Nunavut $25.00(CAD) also have a flat rate shipping charge for orders over $99.00 (CAD) prior to tax.

All AIRSTAGES in Canada will be charged a FLAT shipping rate based on location.

Flat Rate U.S Shipping (for orders UNDER $99)

State Shipping (CAD) **
* Contiguous United States
       + Hawaii 
25.00
 * Alaska 30.00 

* Locations in the Contiguous U.S and Hawaii are subject to a $19.50(CAD) shipping charge for orders over $99.00 (CAD). Alaska is subject to a $25.00 (CAD) shipping charge for orders over $99.00 (CAD).

** Shipping charges are subject to change; item(s) size, weight and units can impact cost. Any additional cost will be relayed to customer prior to the charge.

Online Refunds and Exchanges

Canadian Footwear will gladly take back your purchase if you change your mind. Please follow these simple steps for returns:

  • Send back you purchase within 30 days in new condition in its original packaging
  • Do not tape or apply labels or stamps to the original shoe box. Please wrap the box in paper or enclose it inside another box for shipping.
  • Enclose the original receipt or a photocopy as well as a note explaining the reason for return.
  • Customers are responsible for return postage costs. Please use ground Canada Post or US Postal service to return your item. 
  • USA customers - PLEASE do not send back using UPS or other couriers.
  • Customers must send the item back prepaid (not C.O.D.) as any C.O.D. orders will be refused and sent back to the customer at their expense.

PLEASE SEND ALL RETURNS TO THE FOLLOWING ADDRESS:

Canadian Footwear
128 Adelaide St.
Winnipeg, MB.
R3A 0W5
Attention: Webstore Returns

* Online returns can also be made in person with a receipt at any of our 3 Winnipeg locations or at our Calgary Location.

* To EXCHANGE an item for another size, the quickest and easiest method to get the desired item is to place a NEW order for the correct size and simply return the undesired item for a refund following the above steps.